Frequently Asked Questions

GeoMaster is a cloud-native geosteering platform that lets drilling teams visualise and steer wells using geological models, real-time trajectory and survey processing, and log correlation against a type well. It runs in any modern web browser — no installation required. WITSML streaming ingest and GeoEngine AI decision support are in development.

No. GeoMaster is entirely web-based. All you need is a modern browser (Chrome, Firefox, Edge, or Safari) and an internet connection. There is no desktop client, no plugin, and no rig-site hardware required.

LAS file import is available today for wireline and LWD logs. Direct WITSML 1.4.1.1 and 2.1 streaming ingest is in development — when it ships you will supply your WITSML server address and credentials, typically from your mud logging or LWD provider, and connect in minutes.

Yes. You can sign up for a free trial and explore GeoMaster using one of our sample well datasets. No WITSML server required to get started.

GeoEngine is GeoMaster's proprietary AI layer, currently in development. When it ships it will analyse real-time well data, predict formation boundaries ahead of the bit, detect anomalies, and generate plain-language suggestions for trajectory adjustments, each with an explanation of the reasoning behind it.

GeoMaster supports two core geosteering techniques today: model-based geosteering — steering to a structural or petrophysical model — and strat-based geosteering, correlating LWD responses to stratigraphic markers. A third, AI-assisted geosteering via GeoEngine, is in development and will work alongside either technique.

GeoMaster targets WITSML 1.4.1.1 and 2.1, covering both the store (push) and query (pull) architectures, and is built against the published specification so it works with any compliant server. WITSML streaming ingest is in development — contact us to confirm support for a specific server before you rely on it.

Yes. GeoMaster's multi-user workspace allows geoscientists, directional drillers, mud loggers, and client representatives to work simultaneously in the same live session. Each user has presence indicators, and all changes are synchronised in real time.

GeoMaster starts free with the Free plan (1 project, no credit card required). Paid plans start at £299 / $399 per month for Basic (5 projects) and £799 / $999 for Pro (20 projects). Enterprise pricing is available on request. Annual billing saves 20%.

Yes. You can upgrade instantly from your account settings. Downgrades take effect at the end of your current billing period. There are no cancellation fees.

Yes. Contact us at hello@geomaster.uk for information on special pricing for SME operators, independent consultants, and academic institutions.

GeoMaster stores all data in UK-based data centres. Data is encrypted at rest using AES-256 and in transit using TLS 1.3. We are fully GDPR compliant and do not share your data with any third parties.

You do. GeoMaster does not claim any ownership or rights over well data you upload or stream into the platform. You can export or delete your data at any time.

Your data remains accessible for 30 days after cancellation, during which you can export it in standard formats (LAS, CSV). After 30 days, it is permanently deleted from our systems.